Welcome to Estha. By accessing or using our website (“Site”) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.

1. General

  • This website is owned and operated by Estha (“we”, “us”, “our”).
  • We sell imitation jewellery, accessories, and related products.
  • By using our Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent/guardian.

2. Products & Descriptions

  • We strive to provide accurate product images, descriptions, colors, sizes, and materials.
  • However, slight variations may occur due to lighting, screen display differences, or manual measurements.
  • All products are subject to availability. If an item is out of stock, we will notify you or process a refund.

3. Pricing

  • All prices listed on the Site are in Indian Rupees (INR).
  • Prices may change at any time without prior notice.
  • The price displayed at the time of purchase is the final price.

4. Orders & Payment

  • Once an order is placed, you will receive an order confirmation email/WhatsApp message.
  • We accept payments through UPI, bank transfer, and other methods available on the Site.
  • Orders will be processed only after full payment is received.
  • We reserve the right to refuse or cancel any order due to incorrect pricing, stock issues, or suspicious activity.

5. Shipping & Delivery

  • We ship across India through trusted courier partners.
  • Delivery time varies by location and courier service (typically 3–7 working days).
  • Shipping charges (if applicable) will be shown at checkout.
  • Once dispatched, tracking details will be provided.
  • Delays caused by courier, weather, or unforeseen circumstances are beyond our control.

6. Returns, Exchanges & Refunds

  • Due to the nature of imitation jewellery, we do not accept returns or exchanges unless:
    • Wrong product received
    • Damaged product received
  • In such cases, you must share an unboxing video (without cuts) within 24 hours of delivery.
  • Refunds will be processed only after verification.
  • No refunds for color variations, size issues, or change of mind.

7. Warranty & Care

  • All products are made from high-quality materials, but they are not pure gold or silver.
  • Avoid exposure to perfumes, water, sweat, and chemicals to increase the product’s lifespan.
  • We do not provide replacement for products damaged due to wear and tear or misuse.

8. User Responsibilities

  • You agree not to misuse the Site, interfere with operations, or engage in fraudulent activities.
  • You must provide accurate and complete information during purchase.

9. Intellectual Property

  • All logos, images, product photos, content, and designs on the Site belong to Estha.
  • You may not copy, reproduce, or use them without our written consent.

10. Privacy Policy

  • Your personal information is protected as per our Privacy Policy.
  • By using our Site, you consent to our data practices.

11. Limitation of Liability

  • Estha is not responsible for:
    • Delays in delivery
    • Damage caused by improper handling
  • Loss due to user-provided incorrect address
  • Our liability is limited to the value of the purchased product.

12. Changes to Terms

  • We may update these Terms at any time.
  • The latest version will always be available on this page.

13. Contact Information

  • For any questions, support, or complaints, you can reach us at:
  • Email: care@esthabyjoms.com
  • Phone/WhatsApp: +91 9741136483
    website owner – JISMON GEORGE